Frequently Asked Questions

• How to book Fast Tracks service for your trip?
• Why do I have to prepare application documents again for member renewal , can't you just use the same set of documents ?
• Can my family members under 50 also apply for Gold/Platinum cards to get 1-yr retirement visa like me?

• How to book Fast Tracks service for your trip? 

Just let us know your flight details by e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it and cc: This e-mail address is being protected from spambots. You need JavaScript enabled to view it at least 1 day in advance.Or give us a call for emergency cases.

• Why do I have to prepare application documents again for member renewal , can't you just use the same set of documents ?

As required by the Immigration Bureau, the documents must be up to date not older than 1 week prior to the renewal date.

• Can my family members under 50 also apply for Gold/Platinum cards to get 1-yr retirement visa like me?

Your spouse with any age and your children under 20 can also apply after you.The marital and birth certificate are key documents for them to get it.